Cancellation Policy
SCENARIO | WHEN THE CANCELLATION IS REQUESTED | REFUND RESULTS |
Cancellation Requested by Patron: Booking accepted by Act more then 48 hours prior to start of event | Cancellation requested by Patron more than 48 hours prior to event | Payment refunded, minus iGig fee |
Cancellation requested by Patron less than 48 hours prior to event | No refund | |
Cancellation Requested by Patron: Booking accepted by Act less than 48 hours prior to event | Cancellation requested by Patron within 1 hour of the Act accepting the booking | Payment refunded, minus iGig fee |
Cancellation requested by Patron more than an hour after the Act accepted the booking | No refund | |
Cancellation Requested by Act: Any Booking | Cancellation requested by the Act, anytime after it was accepted. | 100% of payment refunded to Patron |
SCENARIO | WHEN THE CANCELLATION IS REQUESTED | REFUND RESULTS |
Cancellation Requested by Patron: Booking accepted by Act more then 48 hours prior to start of event | Cancellation requested by Patron more than 48 hours prior to event | Payment refunded, minus iGig fee |
Cancellation requested by Patron less than 48 hours prior to event | No refund | |
Cancellation Requested by Patron: Booking accepted by Act less than 48 hours prior to event | Cancellation requested by Patron within 1 hour of the Act accepting the booking | Payment refunded, minus iGig fee |
Cancellation requested by Patron more than an hour after the Act accepted the booking | No refund | |
Cancellation Requested by Act: Any Booking | Cancellation requested by the Act, anytime after it was accepted. | 100% of payment refunded to Patron |